We offer 3 options for check-in.

A. Scan tickets at the door

Each ticket has a QR code. With a smartphone you can scan the code and do checkin in seconds. Use the built-in QR scanner in the camera of your phone or tablet - or download a "QR scanner" from Apple app store or Google Play.

When you scan a ticket you get an immediate confirmation that the ticket is checked in. If the ticket has already been scanned, you will see that too. So, cheating is not an option. 

In case any problem arises when scanning printed tickets on curled or wet paper you can login to Conferize and do a check-in via the platform. See option B.

Note: If you on a Basic plan only one person can login to the platform and manage the job of check-in. On the Pro plan you can have unlimited users login to take care of the check-in process.


B. Personal welcome & check-in at the door 

If you want to greet people at the door and do a more personal check-in, then open a browser on your phone and login to your Conferize account. Go to "Check-in". 

  1. Use the filter to see "all tickets", "not checked in", "checked in" or "cancelled".
  2. Search for name or ticket id to find the person/ticket fast.
  3. Hit the button "Check in". 

Note: If you are on a Basic plan only one person can login to the platform and manage the job of check-in. On the Pro plan you can have unlimited users take care of the check-in process.

Also: This option only applies for personal tickets (you know the name of every single attendant - see important note below).

C. Check-in at the counter

This process is similar as to option B except you have a tablet or PC at the counter. You could let people do a self-check-in providing a tablet on a stand. In that case we advise that someone is nearby in case someone by mistake checks in another person. 

Note: If you are on a Basic plan only one person can login to the platform and manage the job of check-in. On the Pro plan you can have unlimited users take care of the check-in process.

Also: This option only applies for personal tickets (you know the name of every single attendant - see important note below).

Important: If you have allowed a person to register for multiple tickets

When you create a ticket type you can define a maximum number of tickets per user who register. We recommend you set this value to 1. That way you will request everyone buying a ticket to register with (minimum) their name. In that case check-in option A, B & C applies.

If you set it to 2 or more then all tickets a user buy/register will be registered under his/hers name. So when people show up in the door and you ask for their name you might not be able to find it. And they might not be aware who registered for their ticket. We recommend that you go for check-in option A.

How do I redo a check-in?

It's simple to redo a check-in if you made a mistake. Simply click the "redo icon" next to the green button that says "checked in".

Do you want badges for your event?

In case you want people to wear a badge with their name on you can download a CSV file of all registrants/guest. It's done from the same check-in page - use the filter and pick "Download CSV". 

Once downloaded upload the data to a name badge software provider. Avery provides different name badges and an online software tool to import CSV files and print badges. Print the badges before the event and hand them out as people check in.

A useful tip for a more swift check-in process

To assist the process we advise you to notify attendees in advance to have their tickets ready either printed or digitally on their smartphones (for personal tickets). 

Good old print option

If you fear a lack of Wi-Fi at your event or wish to have a back up plan for other reasons, you can print out a .csv file from the Check-in page. This includes the names of all attendees, ticket types and ticket IDs.

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